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Operations Sales and Member Experience
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EDUCATION AND EXPERIENCE
 
  • Minimum 2 years of post secondary business related courses or relevant work experience
  • Strong PC literacy with demonstrated MS office experience using a wide range of MS applications;  SharePoint experience an asset
  • Minimum 5-7 years experience in the financial services industry
  • Demonstrated experience with developing programs or other initiatives associated with LEAN
  • Demonstrated experience in a leadership capacity managing/influencing project initiatives and/or resources
  • Experience writing business proposals and business cases
  • Basic knowledge of project management would be considered an asset
  • Ability to facilitate and chair meetings and lead discussions and focus groups
  • Greenbelt training would be considered an asset
  • Proven negotiation and solid reasoning skills
 
ATTRIBUTES & SKILLS
 
  • Ability to work independently and in a team environment amidst rapidly changing priorities
  • Effective time management and organizational skills to manage several priorities simultaneously
  • Excellent analytical and problem solving skills
  • Advanced knowledge of MS Office applications
  • Proven communication skills both verbal and written supporting effective interpersonal relationships
  • Proven ability to motivate others and work well independently or in a team environment
  • Well organized, detail oriented, with the ability to prioritize and multi-task
  • Ability to communicate effectively, both verbally and in writing, building long-term relationships with stakeholders
  • Takes responsibility for self-development and continuous learning to achieve required knowledge for the job
  • Aptitude for attention to detail and high degree of accuracy
  • Demonstrates ability to be open and flexible to change and working in a dynamic environment
  • Creative problem solver
  • Understanding of LEAN terminology and documents
  • Team-focused attitude with demonstrated natural leadership skills.

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